00:34:04 Sarah Garrity - Billhighway: We'll be sure to share the slide deck and recording afterward 00:34:33 Martha Huckaby: Sara is amazing!!!!! 00:34:41 Cheryl Goldsby: Thank you Sara!!!! 00:34:43 Brianne Martin: Woohoo!!! You're the best, Sara :) 00:34:45 Casandra Merkel: WOOHOOO!!! 00:34:45 Abigail Solazzo: Thanks Sara! 00:34:47 Heather Lehman: Whoooo Hooo! Thank you Sara!! 00:34:47 Lisa-Marie Pratt: Thank you Sara! 00:34:47 Chris goyette: Thanks Sara! 00:34:48 Elizabeth DeWolfe: Sarah is awesome! 00:34:49 Beth Guldling: Thanks Sara! 00:34:49 Michele Champion: WOOHOO Sara! 00:34:52 Beth Humphrey: Thanks, Sara! 00:34:52 Sarah Garrity - Billhighway: Aww, thank you all :-) 00:34:54 Jana Pauldin: Thank you, Sara! You are awesome!! 00:35:01 Lisa Cook: 🙌😘 00:35:19 Sara Jasper: Thanks, Sara! 00:35:21 Sarah Garrity - Billhighway: You all are such an AMZAING community!!! 00:35:33 Sarah Garrity - Billhighway: *AMAZING ;-D 00:35:37 Sonja Wiggins: Thank you Sara 00:35:46 Sarah Garrity - Billhighway: What is your big goal for 2022? 00:35:47 Erin Stone: Put in place an effective assessment tool for chapters 00:35:53 Rudy Magaña: Get chapters to review and amend their bylaws, if needed. 00:35:58 Jordan Henry: finding ways to connect members 00:36:06 Heather Lehman: Increasing resources for our chapter leaders 00:36:16 Martha Huckaby: Establish performance benchmarks for our affiliates 00:36:17 Sarah Garrity - Billhighway: Sara, did you have a question? 00:36:36 Casandra Merkel: Get our chapters into a place where they feel that they're connected to National and are feeling the love from National. Also, to help the chapters that have faltered in 2020-2021. 00:36:41 Michele Champion: Increase chapter member engagement 00:36:59 Jana Pauldin: Streamlining the engagement efforts/resources between National and our chapters. 00:37:19 Beth West: She's great and has a great name :) 00:37:32 Sarah Garrity - Billhighway: haha, yes! Love Beth Z 00:38:03 Beth Humphrey: Will there be an in-person CEX this year? 00:38:15 Sarah Garrity - Billhighway: What's your biggest chapter challenge this year? 00:38:21 Beth Humphrey: filling their boards 00:38:34 Lisa Cook: zoom meeting burnout 00:38:38 Erin Stone: Decline in membership, increased average age 00:38:40 Riian Kant-McCormick: momentum lost 00:38:43 Elizabeth DeWolfe: Volunteer management 00:38:49 Casandra Merkel: yes, @Beth Humphrey, succession planning is HUGE for our chapters 00:38:50 Jordan Henry: Bouncing back to engagement! 00:39:13 Jana Pauldin: onboarding and lack of succession planning 00:41:10 Brian Corcoran: 👍 00:41:14 Sarah Garrity - Billhighway: 👍 00:41:15 Michele Champion: 👍 00:41:27 Anne Kreiss: 👍 00:41:28 Chelsea Teimoori: 👍 00:44:30 Sarah Garrity - Billhighway: How can I make the chapter leadership experience more enticing? 00:51:38 Sarah Garrity - Billhighway: Leader Succession Resources 00:51:40 Sarah Garrity - Billhighway: https://www.billhighway.co/chapter-succession-planning-engage-your-volunteer-community/ https://www.billhighway.co/chapters-in-crisis-handling-preventing-chapter-leader-succession-issues/ https://www.billhighway.co/how-to-build-a-chapter-leadership-pipeline/ https://www.billhighway.co/8-solutions-to-attract-chapter-volunteers-to-participate/ https://www.billhighway.co/powering-up-your-chapter-leaders-succession-planning/ https://www.billhighway.co/the-fundamentals-of-fun/ 00:52:42 Sarah Garrity - Billhighway: How do I help my chapters with event logistics & in-person decisions? 00:53:06 Sarah Garrity - Billhighway: Does anyone offer a database or listing of potential speakers for their chapters? 00:54:47 Casandra Merkel: We're building a quarterly "Education in a Box" style toolkit with a bunch of resources we already have around a specific topic, with pre-recorded support (already created, but connecting the dots), ideas on what to talk about, and ideas of the types of events that can be held around this topic. New program that we're piloting this year, can report back as to how helpful it is later in the year. 00:55:06 Cheryl Goldsby: Has anyone figured out a template that helps chapters not overlap in content? 00:55:36 Sarah Garrity - Billhighway: Please report back Casandra! That sounds awesome 00:58:28 Cheryl Goldsby: Has anyone figured out a template that helps chapters not overlap content with each other and national? 00:59:52 Sarah Garrity - Billhighway: Here's the previous webinar on deciding on virtual or in-person events based on Aaron's advice: https://www.billhighway.co/chapter-events-deciding-on-in-person-hybrid-or-virtual/ 01:02:59 Michele Champion: We have a Speaker Resource List we share with all chapters. 01:04:15 Beth Humphrey: @Michele, how much time do you spend keeping this list updated? Are the speakers on your list aware that you are sharing their info? 01:04:28 Tracy Wright: We have told chapters the days we will not be sending emails, so if they do, they can have member's complete attention. We have been unable to collaborate on content. 01:05:19 Cheryl Goldsby: Very true I am doing newsletter training too 01:05:56 Brianne Martin: yes! at the beginning of COVID - we even had our professional members & chapters volunteering to help our STEM teachers better utilize Zoom & online tools since we're all the tech nerds ;) 01:06:38 Sarah Garrity - Billhighway: @Brianne 😍 01:06:40 Michele Champion: Yes the speakers are aware. The chapters submit their events for us to market on our website. They provide to us (CAMFT) via Google forms. I revise the submissions so only relevant information is captured in the Resource List, that I update once a month 01:08:08 Sarah Garrity - Billhighway: https://www.billhighway.co/tips-on-building-a-speakers-bureau-for-chapters/ 01:08:43 Sarah Garrity - Billhighway: https://www.billhighway.co/adding-snap-crackle-pop-to-chapter-events-webinar/ 01:10:38 Sarah Garrity - Billhighway: https://reviewmyspeaker.com/ 01:11:15 Sarah Garrity - Billhighway: https://www.billhighway.co/what-the-experts-say-about-in-person-chapter-events-for-2021/ https://www.billhighway.co/how-crps-can-support-chapters-with-virtual-and-in-person-event-decisions-and-design/ https://associationsnow.com/2021/01/return-meetings-covid-19-screening-testing/ https://associationsnow.com/2021/01/return-meetings-contact-tracing-works/ https://www.billhighway.co/let-bright-spots-shine-how-to-share-exceptional-chapter-behavior-practices/ https://www.billhighway.co/how-virtual-events-help-sponsors-achieve-their-marketing-goals-and-chapters-achieve-their-revenue-goals/ 01:11:32 Sarah Garrity - Billhighway: https://www.billhighway.co/how-chapters-are-creating-memorable-virtual-experiences-for-members/ https://www.wbtsystems.com/learning-hub/blogs/attendees-learning-journey-virtual https://marinermanagement.com/resource/blog/2020-05-29/virtual-meetings-7-resources/ https://www.wbtsystems.com/learning-hub/blogs/new-ideas-for-online-learning-programs https://www.billhighway.co/how-to-get-chapters-started-with-virtual-events/ 01:13:04 Brianne Martin: 1st swing but we started 😅 https://bit.ly/shpe-ncp 01:13:50 Sarah Garrity - Billhighway: How can I enhance the training experience? 01:14:05 Beth Humphrey: Yes, we created short videos for our volunteer leaders. They seem to be more effective than asking them to read over documents. 01:14:24 Sarah Garrity - Billhighway: Let's Reboot Volunteer Training: https://www.billhighway.co/lets-reboot-volunteer-training/ 01:18:32 Sarah Garrity - Billhighway: Get the Volunteer Training White Paper! https://bit.ly/3y8DCJo 01:18:57 Sarah Garrity - Billhighway: How do I roll out new tech & programming to my chapters? 01:19:29 Brianne Martin: ha! Affiliation Agreements - that's my next big mountain 01:20:52 Sharon Ruckdeschel: We went through the affiliation agreement process a few years ago. 01:21:08 Sarah Garrity - Billhighway: Taking a trickle up approach: https://www.billhighway.co/taking-a-trickle-up-approach-to-chapter-engagement-programs/ 01:21:14 Martha Huckaby: We just completed a 3-year process in changing our affiliation agreements. I am still recuperating! 01:21:37 Jill Murphy: We are down to only waiting on 6 chapters (out of 102) after 2 years of instituting Affiliate Agreements 01:21:54 Brianne Martin: I'd love to connect with you both, Sharon, Martha, & Jill 🙏🏽 01:22:18 Martha Huckaby: Happy to talk, Brianne. mhuckaby@mgma.org 01:22:20 Jill Murphy: @Brianne - jmurphy@same.org will get to me :) 01:22:33 Tracy Wright: I'd love to connect too. Need help here! 01:24:08 Brianne Martin: love it. thanks so much! please email me at briannem@shpe.org & I'll happy to set up a meeting for anyone wanting to learn/ask about affiliation agreements. 01:24:08 Sarah Garrity - Billhighway: Re-educate national colleagues & volunteer leaders on the value of chapters. 01:24:15 Jill Murphy: We found not calling "us" HQ and changing to "National" made a big difference. 01:24:59 Brianne Martin: yeah, we're trying to do away with "national" bc it created such an "us" vs "them" mentality :/ 01:25:25 Tracy Wright: I never thought HQ resonated well. National is better. 01:26:15 Tracy Wright: Maybe Lol 01:26:24 Sarah Garrity - Billhighway: We'll be sharing the link to register for Beth's webinar soon! 01:28:13 Michele Champion: I'll be happy to share resources with everyone. I can be reached at mchampion@camft.org 01:28:43 Sarah Garrity - Billhighway: https://www.billhighway.co/coaching-chapter-leaders-for-success/ 01:29:20 Sarah Garrity - Billhighway: We'll be sure to share out the deck and recording so you have access to all of these resources! 01:31:58 Sarah Garrity - Billhighway: Download the Chapter Performance & Benchmarking Report: https://bit.ly/chapterbenchmarking2022 01:32:02 Sharon Ruckdeschel: Thank you Peggy! 01:32:09 Sarah Garrity - Billhighway: Thank you everyone for joining us! 01:32:09 Cheryl Goldsby: Thanks so much! 01:32:10 Brianne Martin: always a pleasure! thanks so much fellow CRPs :) 01:32:14 Casandra Merkel: Thanks! 01:32:16 Erin Weeks: Thank you, Peggy! Congratulations, Sarah! 01:32:17 Michele Champion: Thank you! 01:32:24 Jill Murphy: Thanks Peggy! 01:32:24 Sarah Garrity - Billhighway: Thank you, Erin! 01:32:25 Martha Huckaby: Thank you for all the great info and resources you provide all year through! 01:32:26 Chris goyette: Thank you so much as always! 01:32:26 Tracy Wright: Thanks! 01:32:33 Elizabeth DeWolfe: Thank you Peggy! Another great presentation. 01:32:34 Beth Guldling: Thanks! 01:32:38 Brianne Martin: 👏🏽 01:32:42 Abigail Solazzo: Thank you! 01:32:43 Heather Lehman: Thank you Peggy! Always a pleasure! 01:32:45 Keith Cooke: Thank you! Super helpful! 01:32:48 Jayda Shriver: Thank you!