00:28:19 SUSAN POST: Being on this webinar - it's so great to see you! 00:28:44 Michele Champion: Having the house to myself today. Hi from San Diego! 00:29:09 Billhighway Marketing: Welcome, everyone! Tell us what brings you joy! 00:29:25 Shelley Wales: How to guide our chapters on moving between them. 00:29:33 LISA COSTER: Hello, Peggy! I find joy in great clients, successful events, and in-person celebrations! ;) 00:29:40 Lori Byerly: Interested in what other associations are doing. 00:29:46 Sarah Grover: How are chapters dealing with increased competition between themselves and HQ in virtual environment? 00:29:48 Leisl Moriarty: Ways to keep hybrid expenses down for A/V. 00:30:08 SUSAN POST: This issue is really challenging for our affiliates. Having a checklist or guidelines to help them through the decision making process would be awesome! 00:30:43 SUSAN POST: Well, of course you do! :-) 00:31:08 Sara Jasper: My daughter and my pup 00:33:01 Billhighway Marketing: May webinar registration >> https://bit.ly/399n75A 00:33:24 SUSAN POST: November - not sure yet. 00:33:27 Sarah Grover: April 26 virtual 00:33:31 Shelley Wales: Virtual. 00:33:33 Annessa Kirby: virtual until 2022 00:33:39 Molly Purcell: Virtual in November 00:33:40 Kirsten Bartlett: June - virtual 00:33:40 Shelley Wales: YAAAAASSS! 00:33:40 Nancy Laughlin: April 28 - virtual 00:33:43 Lori Byerly: November, in person 00:33:43 Terry Cox: In the fall. Hybrid. 00:33:44 Tish Ysambart: Virtual - May and November 00:33:46 Crystal Edwards: June.....virtual. 00:33:48 Carey Goryl: October—not sure how 00:33:51 Desiree Frey: Ours is in June and it is 100% Virtual. Our leaders are typically sponsored by their company and non essential travel is a big consideration. 00:33:52 Leisl Moriarty: We are in July. 00:33:52 Ann Dorough: Our Feb. 2021 was virtual. Feb 2022 will be live. 00:33:55 Eileen Gaughran: November. Hoping for in-person. 00:33:56 Marty Monson: virtual 00:33:58 Kelsey Kazmierczak: April Virtual 00:33:59 Michelle Runge: Spring (i.e. now), virtual. 00:33:59 Michele Champion: Was virtual in Feb 2021. Not sure yet for 2022. 00:34:26 Chuck Willmarth: Virtual, May 2021. Two evenings for 1.25 hours each. Our folks didn't want to be on zoom for long stretches. 00:34:32 Billhighway Marketing: The expert! https://www.linkedin.com/in/aaronwolowiec/ 00:35:04 Joy Crist: We typically have about 45 chapter meetings in the fall. and they run the gamut from virtual to in-person to hybrid. Some chapters are anxious about the practicality of going in-person this fall - too soon, either logistically or in the minds of potential attendees? 00:36:19 Carmen Chinchilla: Depends on chapter 00:36:46 Rachel grimes: Wondering if anyone has broadcast from Zoom and how that worked for you 00:37:10 Desiree Frey: Rachel - we are 100% virtual and broadcast zoom...it has been successful 00:38:04 Sarah Grover: they cannot use third party providers that would gain access to member data 00:38:16 Desiree Frey: We have 22 Regions and informed them we will remain 100% virtual in 2021. full stop. 00:38:40 Rachel grimes: Desiree - grimes@smenet.org I'd love to hear more 00:38:40 Kirsten Bartlett: Right now the policy is virtual only. We are opening up the conversation for changes in July. 00:38:50 Lori Byerly: Our advice comes with a COVID waiver that must be signed by all attendees. 00:39:05 Desiree Frey: ^^^what's your first name? 00:39:10 Billhighway Marketing: We should have Desiree speak more on broadcasting Zoom 00:39:14 Marty Monson: not sure if it's entirely policy but our group insurance liability has provided certain guidance/limitations 00:39:19 Nathanael Bell: We shared a waiver of liability template with our state affiliates and provided some guidance on safe measures for in-person events. 00:39:22 Billhighway Marketing: Safe Meetings in Michigan >> https://www.livebinders.com/b/2666551 00:39:38 Michelle Runge: We started compiling effective practices around virtual chapter meetings right after lockdown and created a page on our website to house the info. We continue to add to it and include testimonials from chapter leaders about what they have experimented with and what has worked for them. 00:39:40 Rachel grimes: Rachel Grimes, Section Coordinator 00:39:48 Desiree Frey: I would love resources on liability templates...its trickey with 22 regions in 22 states. 00:40:30 Billhighway Marketing: Questions to ask members: Will their employers permit them to attend professional events? Will employers provide a professional development budget? Will they grant permission to travel? Will they require employees to quarantine after attending events? 00:41:20 Elizabeth Shaw: ours really want to meet in person in october 00:41:23 Carmen Chinchilla: Getting speakers is a consideration too 00:42:02 Ann Dorough: AIA is very concerned about reducing our carbon footprint. 00:42:02 Desiree Frey: @Rachel feel free to connect with me on LI too- I sent you an email: https://www.linkedin.com/in/desireefrey/ 00:42:15 Joy Crist: Have not yet heard any concerns being voiced about carbon footprint. 00:42:22 Christie Dotolo: our members aren't concerned. Unfortunately, I'm in Texas. That kinda says it all..... 00:42:48 Julia Baldini: Just joining so I apologize for my late arrival! Coming in live from an Amtrak train! :) 00:43:03 SUSAN POST: It depends on what state they're in and what the local/state venues are permitting. For example, we just moved our Annual Conference (typically 20,000+ attendees) and there is a large contingent already registered to attend this hybrid event in person 00:43:07 Billhighway Marketing: No worries, welcome Julia! 00:43:15 Ann Dorough: @Peggy, thought you were going to say you and Peter are home to two small munchkins...... 00:43:24 SUSAN POST: Moved from June to September 00:43:30 Desiree Frey: A lot of companies have cut non-essential travel 00:44:22 Desiree Frey: We held both our major conference virtual last year - and doubled attendance. We lowered pricing - but we had broader reach, which is important. 00:44:51 Nathanael Bell: One of the questions that we had to consider was even if members wanted to attend who have access to the vaccines, would the school district pay for them to attend and authorize the travel? 00:46:16 Elizabeth Shaw: will these slides be available afterwards? 00:46:34 Billhighway Marketing: Yes, we're recording this webinar and sharing the slides afterwards :-) 00:47:26 Elizabeth Shaw: Wonderful, thank you! 00:47:37 Billhighway Marketing: You're welcome! 00:48:06 Barbara Bloch: per chance did you record the session about hybrid events from a few weeks ago? I attended and it was fascinating working with a production team. 00:49:10 Billhighway Marketing: Hi Barbara! I'm not sure which session you're referring to. Do you mean our February webinar? 00:50:29 Joy Crist: We had some chapters try to simply replicate their in-person meetings to a virtual format last fall … did not translate well! 00:50:55 Barbara Bloch: I think it was the one March 12? Future of Events 00:52:26 Billhighway Marketing: Oh, that must have been hosted by someone else. I'll double check with Peggy and get back to you :-) 00:52:59 Leisl Moriarty: Good idea, but people are so tapped out with virtual learning/trainings at this point. 00:53:42 Billhighway Marketing: Here's a few resources: https://www.cvent.com/en/blog/events/hybrid-events-what-you-need-know https://www.press.org/live-virtual-or-hybrid-events-which-approach-best 00:55:30 Barbara Bloch: thanks. I have a feeling it might have been BLueSky? 00:55:34 Desiree Frey: There are many companies that can help with your production.... 00:55:59 Desiree Frey: they come at a cost and can do 100% virtual and take all that off your hands. 00:57:58 Billhighway Marketing: You can read more about it here >> https://whova.com/blog/case-study-launch-smooth-hybrid-events-whova/ 00:58:35 Diana Tucker: One of our chapters offered colored rubber wristbands - red if you are not comfortable with any approach/contact; yellow if you are comfortable with social distanced contact, and green if you are comfortable with anything. 00:59:33 Billhighway Marketing: From Diana Tucker: One of our chapters offered colored rubber wristbands - red if you are not comfortable with any approach/contact; yellow if you are comfortable with social distanced contact, and green if you are comfortable with anything. 00:59:51 Wesley Carr: That's a great idea! 00:59:53 Billhighway Marketing: Exercise to try: Ask chapter leaders to draft the email they’ll send to attendees after finding out someone at the event tested positive for COVID. “If you don’t have the stomach for that email, don’t proceed with the event." 00:59:59 Barbara Bloch: We did that for a staff retreat outside in a park. 01:00:21 Billhighway Marketing: Nice, Barbara! 01:00:32 Desiree Frey: Id' think if youre a red wrist band, you wouldn't be at a live event. (shrugs) 01:01:00 LISA COSTER: Yes, thank you! 01:01:03 Barbara Bloch: people felt comfortable being outside those that absolutely didn't did not come. 01:01:33 Billhighway Marketing: Risk Assessment >> https://bit.ly/3tE1J0g 01:02:02 Billhighway Marketing: Face to Face Meeting Guidance >> https://bit.ly/3ceF98B 01:02:16 Annessa Kirby: This is fantastic, thank you! 01:02:55 Billhighway Marketing: Thank you, Jill Murphy!!! 01:03:40 Barbara Bloch: very interesting because I do not think we did and we are hoping to have an in person retreat next month. We are at the stage of assessing the staff's feelings about this 01:04:04 Billhighway Marketing: The Best Virtual Panel >> https://powerfulpanels.com/the-very-best-virtual-panel-discussion-ever/ 01:07:42 Billhighway Marketing: Tell us 1 thing that went really well in 3 slides: objective, result, photos 01:08:42 Billhighway Marketing: Proximity chat: https://remo.co/ https://www.wonder.me/ https://gather.town/ https://www.wired.com/story/zoom-parties-proximity-chat/ 01:10:00 MaryEllen Hanntz: SpatialChat 01:10:10 Melissa Klingberg: We opened up a Slack channel 01:10:13 Debbie Kriss: We used conference direct that uses Pathable. 01:10:17 Billhighway Marketing: From Maryellen: SpatialChat 01:10:35 Billhighway Marketing: From Melissa: We opened up a Slack channel 01:10:37 Lianna Collinge: KumoSpace 01:10:45 Billhighway Marketing: Pathable 01:10:48 Marty Monson: Virbela 01:11:00 Billhighway Marketing: Virbela 01:11:20 Laura Caputo: Remo 01:11:33 Teresa Peavy: With these platforms, make sure your attendees have access to them. Many work computers have firewalls that don't allow these to be accessed without prior approval. 01:11:39 Laura Caputo: Remo 01:11:48 Billhighway Marketing: From Teresa: With these platforms, make sure your attendees have access to them. Many work computers have firewalls that don't allow these to be accessed without prior approval. 01:11:57 Elizabeth Twitchell: Gather is fun but is not accessable to anyone using a screen reader, or who needs subtitles. Too many people excluded 01:12:05 Heidi Tennant: Any feedback on Cadmium? 01:12:12 Billhighway Marketing: Good to know, Elizabeth! 01:12:21 Heidi Tennant: Any feedback on Cadmium? 01:12:22 Katherine Hall: That's true! Zoom's auto-subtitle feature could use some improvement too 01:12:22 Billhighway Marketing: Has anyone used Cadmium? 01:12:33 Desiree Frey: I suggest volunteers use personal computers if their company firewalls do allow access. 01:12:49 Diana Tucker: According to one of my chapters, Remo doesn't work well on mobile devices or if you're on VPN 01:12:55 Desiree Frey: I try to remind people that they are volunteers and I cannot mandate companies change their security. 01:13:01 Billhighway Marketing: Creating an engagement box >> https://www.wbtsystems.com/learning-hub/blogs/engagement-boxes 01:14:02 Eileen Gaughran: have them verify their preferred shipping address (home vs office) before shipping the swag box 01:14:19 Billhighway Marketing: Yes, excellent tip Eileen! 01:16:49 Diana Tucker: Our senior staff, like VP Marketing & Communications and VP Business Development, are available for chapter "consultations" 01:17:28 Billhighway Marketing: That's awesome, Diana! 01:17:30 Billhighway Marketing: https://www.peerspace.com/ 01:18:44 Desiree Frey: These are great resources. 01:19:09 Peggy Hoffman: Love this: That's true! Zoom's auto-subtitle feature could use some improvement too 01:19:30 Heidi Tennant: How are people tracking/verifying participants' attendance in order to award CEs? 01:19:49 Leisl Moriarty: One piece we've heard so you don't have to push live with bandwidth (and pay for that) is to record it and have a delayed release for those who are hybrid/virtual. It can be hours or days later and definitely saves $$$$ for sure. 01:19:53 Billhighway Marketing: Resources: https://www.billhighway.co/what-the-experts-say-about-in-person-chapter-events-for-2021/ https://www.billhighway.co/how-crps-can-support-chapters-with-virtual-and-in-person-event-decisions-and-design/ https://associationsnow.com/2021/01/return-meetings-covid-19-screening-testing/ https://associationsnow.com/2021/01/return-meetings-contact-tracing-works/ https://www.billhighway.co/let-bright-spots-shine-how-to-share-exceptional-chapter-behavior-practices/ https://www.billhighway.co/how-virtual-events-help-sponsors-achieve-their-marketing-goals-and-chapters-achieve-their-revenue-goals/ 01:19:54 Sarah Grover: Heidi ^ polling questions and minutes logged on 01:20:07 Billhighway Marketing: https://www.billhighway.co/how-chapters-are-creating-memorable-virtual-experiences-for-members/ https://www.wbtsystems.com/learning-hub/blogs/attendees-learning-journey-virtual https://marinermanagement.com/resource/blog/2020-05-29/virtual-meetings-7-resources/ https://www.wbtsystems.com/learning-hub/blogs/new-ideas-for-online-learning-programs https://www.billhighway.co/how-to-get-chapters-started-with-virtual-events/ 01:20:40 Leisl Moriarty: One piece we've heard so you don't have to push live with bandwidth (and pay for that) is to record it and have a delayed release for those who are hybrid/virtual. It can be hours or days later and definitely saves $$$$ for sure. 01:21:09 Leisl Moriarty: Any resources about facilitating to the virtual audience for an in-person delivery? I may have missed it as I had to pop out for a few minutes. 01:21:10 Desiree Frey: We've had 22 regions go virtual for a year now. Happy to be a panelist. 01:21:10 Shelley Wales: Yes. 01:21:14 Lori Byerly: What are attendance numbers for others? Ours are small. 01:21:27 Billhighway Marketing: learn more about planning virtual events, download The Complete Guide to Virtual Event Creation from Event Garde and Ricochet Advice >> https://ricochetadvice.com/insights/the_complete_guide_to_virtual_event_creation/?utm_source=egpartners&utm_medium=affiliate 01:21:54 Julia Baldini: Even for our full-virtual events, we encourage chapters to record their sessions and then we allow them to sell their “recorded meeting” for up to 6 months. 01:22:06 Ann Dorough: Peter's right. That has worked for us. 01:22:09 Desiree Frey: If you'd like to check out our events...most have fees - but great networking and leadership lessons - check out www.newonline.org/events 01:22:13 Sarah Grover: has anyone tried to regular prices chapters are charging to be consistent? 01:22:17 Sarah Grover: regulate* 01:22:19 Leisl Moriarty: We also had about 26 go virtual this year. 01:22:28 Desiree Frey: Yes...we ask Regions to standardize event pricing. 01:22:33 Desiree Frey: Member/Non-Pricing 01:22:35 Leisl Moriarty: *that we supported. There were more that happened outside of us. 01:22:36 Julia Baldini: Even for our full-virtual events, we encourage chapters to record their sessions and then we allow them to sell their “recorded meeting” for up to 6 months. 01:22:44 Michelle Runge: Building on what Peter said, we should encourage chapter leaders to continue tapping into the creative thinking that allowed them to make the most of virtual to begin with. Just because we are moving back to in person doesn’t mean we need to go back to doing everything as we did before. 01:23:05 Sarah Grover: you let them determine what their region should charge? do they have a committee or something? 01:23:12 Shelley Wales: ^^ True that! 01:23:16 Ann Dorough: +1 @Michelle Runge 01:23:26 Desiree Frey: We provide guidelines based on the type of events and programming they hold. 01:23:35 Sarah Grover: ok thank you 01:23:38 SUSAN POST: True - but not every speaker is effective/comfortable on a virtual platform. Make sure you vet that as part of your selection process. 01:23:45 Michelle Runge: I think all this has shown us that possibilities for chapter meetings are much broader than we originally thought. If they know what their members need/want, they should be encouraged to think BIG. 01:23:59 Lori Byerly: It is challenging to hold the chapters to their geographic areas when the meetings are virtual. 01:24:13 Desiree Frey: I'm happy to be a panelist on virtual events. We've learned a lot in a year. 01:24:19 Peggy Hoffman: Yes Susan! We need to invest in our speakers. 01:24:19 Sarah Grover: its challenging because our chapter virtual events are competing with HQ events 01:24:28 Nancy Mueller: Any advice on how to bring exhibitors back to in-person meetings? 01:24:44 Katherine Hall: we limit the amount of events our chapters/hq can have on the same day, so they don't overlap and compete :) 01:24:44 Peggy Hoffman: So challenge yes - so maybe there's a partnership? 01:24:52 Michelle Runge: @Lori, do your chapters ever hold joint meetings? Could they collaborate on virtual events? 01:24:54 Sarah Grover: Thank you Katherine 01:24:59 Lori Byerly: Sarah Grover, compete with HQ and each other. 01:25:03 Sarah Grover: yes 01:25:06 Desiree Frey: Honestly - it comes down to your chapter volunteers, theyre availability and how passionate they are for your mission or goals. 01:25:15 Sarah Grover: they are too passionate in some cases lol 01:25:47 Kathryn Wakefield: @sarahgrover we have the same challenges! including the passion 01:25:54 Sarah Grover: Yes that makes sense, geographic 01:25:55 Marty Monson: subject matter experts and volunteers have become a lot more accessible, especially for our rural chapters, but all have benefited. It's a partnership between HQ and Chapter 01:26:08 Sarah Grover: Yes agreed, one team one dream 01:26:34 Wesley Carr: 100% Correct... 01:26:36 Annessa Kirby: I'm sorry to have to leave. This has been a great conversation! 01:26:48 Sarah Grover: gotcha, that's great 01:27:33 Desiree Frey: Ah yes - the overly passionate volunteer. Cat wrangling! 01:27:50 Peggy Hoffman: Yes Desiree! 01:28:52 Sarah Grover: Yes, if anyone has suggestions on shared calendar I'm open 01:28:58 Michelle Runge: Thank you for the program today—I have a lot of ideas to take back to my chapters! 01:29:20 Sarah Grover: We have one, but chapters often don't remember to add their events on it, etc. 01:29:24 Billhighway Marketing: Desiree, did you have a question? 01:29:35 Desiree Frey: No question 01:29:39 Michele Champion: This was great, thank you! 01:29:51 Sarah Grover: Thank you! 01:29:52 Crystal Edwards: Thank you! 01:29:54 Linda Snell: THANK YOU! 01:29:54 SUSAN POST: Thanks so much for a GREAT presentation. I just signed up for May!! Miss you!! 01:29:57 Shelley Wales: Yay Sarah! 01:29:59 Julia Baldini: @Sarah - google calendar seems like the easiest approach. One login shared and each color designates a different chapter. Our calendar is built in our website through drupal. 01:30:01 Wesley Carr: Thanks Peter, Peggy and BillHighway… very helpful stuff! 01:30:16 Michele Champion: I'm willing to share anything about our past CLC. Thank you! 01:30:19 Sarah Grover: thanks Julia 01:30:20 Barbara Bloch: thank you as always 01:30:24 Eileen Gaughran: Thank you! Great info! 01:30:25 Ann Dorough: Great stuff, thanks!!